Remote Work & Health Coverage: New Expectations for a New Era

The shift to remote and hybrid work has transformed more than just how we show up to work — it’s also changed how employees view their benefits. For California-based small and midsize businesses, understanding the new expectations around health coverage is essential for attracting and retaining top talent in today’s digital-first world.

🔍 Why Health Coverage Matters More Than Ever

As employees log in from home offices or coffee shops instead of traditional workspaces, their expectations have evolved. Health coverage is no longer just a checkbox benefit — it’s a cornerstone of how companies demonstrate care, stability, and modern thinking.

A recent study by McKinsey found that more than 60% of remote workers consider comprehensive health benefits a top factor in job selection. That includes not just standard medical insurance, but also mental health services, telehealth options, and supplemental coverages like dental and vision.

🧠 Key Shifts in Employee Expectations

1. Flexibility in Provider AccessRemote employees often live in various regions. They expect access to a broad provider network that extends beyond the company’s home ZIP code.

2. Mental Health & Wellness IntegrationTeletherapy and mental wellness programs are increasingly valued. Companies that offer EAPs (Employee Assistance Programs) and stress support are meeting real, rising needs.

3. Technology-Friendly ServicesToday’s workforce expects telehealth, easy digital enrollment, and mobile access to coverage details — not paper forms and long call center wait times.

💼 What Employers Can Do

EPIA Inc. helps businesses stay compliant while crafting benefit packages designed for today’s flexible work environment. Here's how:

✅ Provide PPO network options with wider coverage

✅ Offer voluntary benefits like mental health support and vision/dental

✅ Ensure ACA compliance and cost-efficiency

✅ Leverage bilingual resources and fast support tailored to California law

Whether your team is working from downtown LA or their living room, the right benefits can keep them engaged and loyal.

🛠 Let’s Modernize Your Benefits Plan

The world has changed — and your benefits should too. EPIA Inc. specializes in helping California business owners adapt to this new reality with ease and compliance.

Book a free consultation today and learn how we can support your remote and hybrid teams with smart, employee-first benefits.

Sources:

• McKinsey & Company: The Future of Work Report

• Society for Human Resource Management (SHRM): Remote Work & Benefits

• Covered California: Small Business Health Options